The company Ocuco who provide the Acuitas and Focus Practice Management Systems are looking to invest in their current staff in a new training program that will assist in identifying their clients needs.
To do this they have enlisted The Worshipful Company of Spectacle Makers to come in and work with the UK and Irish staff in optical practice. In the past Ocuco have always engaged an "on the shopfloor" policy for training which they now think has separated them from what their customers needs might be. The training program will include roles and communication within optical practice, screening processes of the eye and Ammetropia and later units on glasses frames and lenses with the hope that some selected staff members will be picked for a recognized award after examination.
Head of WCSM Courses has said that it is the first training training program of its kind to be delivered in the optical IT industry.