I just want to say how pleased I have been with the service and equipment I bought from you. Your advice was very professional on which pieces of equipment to buy - there was no "hard sell" - just common sense, honest advice, which I really appreciated. When I came to view the equipment you were very good in showing me everything, getting lots of slit lamps and keratometers out for me to compare, and allowing me time to make my decision. The liason with Braemar finance was handled very smoothly by yourselves - I didnt really need to get involved. Dan, who delivered and set up the equipment was very good and took time to show me the workings of everything - he was lovely! The equipment was mainly reconditioned, but looked like new - it was beautifully prepared. When I mistakenly ordered the wrong trial lens set (full aperture), you were so kind and swapped it for me immediately - the reduced aperture set arrived the next day - I really appreciated your help. Nothing was too much trouble. I have attached a couple of photos of the equipment in situ.
All in all the whole process has been trouble-free. It has been a pleasure dealing with you. Thank you.