Beyond what you’d would expect. I contacted Hanson instruments in 2014 as we required some combi stands for our new venture. The equipment that was required to be housed on these stands were not the normal machinery that optometrists are used to and some of it had not been seen in the UK before. Hanson’s not only came up with a sensible, well thought out solution but they spoke to manufacturers directly to resolve any problems as they arose. What we have ended up with is a bespoke solution which aide’s patient throughput and enhances the patient’s experience. This would not have possible without Hansons ability to tweak standardised equipment and I can’t recommend them enough.